Work

Moderating effects of institutional factors on relationship quality: a comparative analysis of the US, Brazil, and China

Year: 2019

Type: article

Study design: Observational Study

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/jbim-02-2018-0062

Authors: James M. Barry, Sandra Simas Graca

Institutions: Nova Southeastern University, Eckerd College

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2908519006

FWCI: 4.559

Cites: 148

Cited by: 18

Related to: 10