Work

Insights from people with ID on a transport application

Year: 2018

Type: conference-paper

Abstract: This paper 1 presents lessons learnt from the first stage of participatory and iterative design of an application to support people with intellectual disability to use public transport in a large city. We first present an initial prototype inspired by existing literature, available data and accessibility guidelines. We explored this initial prototype within three sessions, each with a young adult with intellectual disability and one of their carers. Our young adult participants were comfortable using the phone app, though some visuals needed redesign. We found that our participants valued social connectedness and the journey itself more than efficiency. Finally, they shifted the narrative of independence into greater self-determination to choose their own forms of social connectedness and support.

Source: Australian Conference on Computer-Human Interaction (OzCHI)

DOI: 10.1145/3292147.3292184

Authors: Shanjana Farhin, Laurianne Sitbon, Margot Brereton

Institution: Queensland University of Technology

Language: English

Topic: Digital Accessibility for Disabilities

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDGs: Reduced inequalities, Sustainable cities and communities, Good health and well-being

Open Access status: green

Funders: Endeavour Foundation, Australian Research Council