Year: 2018
Type: other
Abstract: Designing and developing chatbots as a new interface to provide Health information for young people needs a new understanding of new user needs and motivations, as well as privacy. What is needed to develop a successful conversational interface based on chatbots to provide health information is not straightforward. The use of chatbots as conversational user interfaces means a dramatic shift in how we are used to thinking about young users, communication and information. In this paper, we have outlined some of the new needs and challenges posed by the emergent trend of chatbots in the context of young people and mental health information, as well as the new benefits that chatbots deliver
Authors: Marita Skjuve, Petter Bae Brandtzæg
Language: English
Subfield: Applied Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
Funder: Norges Forskningsråd
Award: G5712411578
OpenAlex ID: W2909699110