Work

Application of Lean Six Sigma in IT support services – a case study

Year: 2019

Type: article

Source: The TQM Journal

DOI: 10.1108/tqm-11-2018-0168

Authors: Gijo E.V., Jiju Antony, Vijaya Sunder M.

Institutions: Indian Statistical Institute, Bangalore Centre, Heriot-Watt University, Indian Institute of Technology Madras

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2912110283

FWCI: 11.98

Cites: 32

Cited by: 68

Related to: 10