Work

Servant leadership and proactive customer service performance

Year: 2019

Type: article

Study design: Observational Study

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-03-2018-0180

Authors: Yijiao Ye, Yijing Lyu, Yanzhen He

Institutions: Xiamen University, Shanghai University of Finance and Economics

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2913207245

FWCI: 24.21

Cites: 54

Cited by: 148

Related to: 10