Work

Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness

Year: 2019

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2019.02.007

Authors: Mayowa T. Babalola, Shuang Ren, Thomas Kobinah, Yuanmei Elly Qu, Omale A. Garba, Liang Guo

Institutions: United Arab Emirates University, Australian Catholic University, Deakin University, Rowan University, Boston University, Shandong University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W2915338449

FWCI: 16.49

Cites: 79

Cited by: 118

Related to: 10