Work

Protecting Consumers from Cybercrime in the Banking and Financial Sector: An Analysis of the Legal Response in Nigeria

Year: 2019
Type: article
Abstract: This paper1 examines the consumer protection regime under the Nigerian Cybercrimes Act with a view to assessing the extent to which it protects consumers from cybercrimes in the banking and financial sector. It finds that the regime is not adequate as it does not place sufficient obligations on banks and financial institutions to safeguard the personal information of their customers from unauthorized access. Additionally, the findings suggest the absence of an explicit regime for determining liability for unauthorized payment transactions in situations where a consumer’s electronic banking or payment information is compromised. The article also highlights examples of legal regimes in Europe and the United States that could be adopted in order to strengthen the consumer protection regime under the Act. Finally, some challenges impeding the protection of consumers from cybercrimes in the Nigerian banking and financial sector are pointed out along with proposed responses to address them.
Language: English
Subfield: Law
Open Access status: diamond
OpenAlex ID: W2916119382
FWCI: 8.024
Cites:
Cited by: 12
Related to: 10