Work

The gap between student perceptions and expectations of quality support services at the University of South Africa

Year: 2019

Type: article

Study design: Observational Study

Source: American Journal of Distance Education

DOI: 10.1080/08923647.2019.1583028

Authors: Mpine Makoe, Asteria Nsamba

Institution: University of South Africa

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2916352174

FWCI: 4.559

Cites: 37

Cited by: 29

Related to: 10