Eliza in the uncanny valley: anthropomorphizing consumer robots increases their perceived warmth but decreases liking
Year: 2019
Type: book-chapter
Source: Marketing Letters
Authors: Seo Young Kim, Bernd H. Schmitt, Nadia M. Thalmann
Institutions: Columbia University, Nanyang Technological University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
Funder: Marketing Science Institute
OpenAlex ID: W2921105016