Work

The impact of automatic store replenishment systems on retail

Year: 2005

Type: dissertation

Abstract: European fast moving consumer goods retailers face a mature market with low margins and high competition. To improve their situation, retailers are looking for technologies and concepts to increase consumer satisfaction while at the same time reducing costs. One technology that promises to increase the availability of the products on the shelf while simultaneously reducing store handling costs is automatic store replenishment (ASR). At the heart of ASR systems lies software that automatically places an order to replenish stocks of a certain product. A majority of European grocery retailers have implemented such decision support systems. Yet research in this area is practically non-existent. Therefore, this thesis aims to investigate the impact of this technology on retail, taking into account financial, organizational and personnel aspects.

Source: Zürcher Hochschule für Angewandte Wissenschaften digital collection (Zurich University of Applied Sciences)

Author: Alfred Angerer

Language: English

Topic: Supply Chain and Inventory Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2922033804

Cites: 158

Cited by: 16

Related to: 10