Work

Design Research and Practice for the Public Good: A Reflection

Year: 2017

Type: article

Abstract: Public sector managers and policymakers have begun to work with design researchers and design practitioners in an effort to create citizen-centric polices and user-centered public services. What role can design play in the approach taken by the public sector in organizational development and innovation? This paper reflects on an innovation project at a Brazilian Ministry where human-centered design was chosen as an approach to integrate innovation efforts among different government agencies and ministries. It offers an example of how human-centered design approaches can support efforts by civil servants to change their own design practices.

Source: She ji

DOI: 10.1016/j.sheji.2018.02.005

Author: Sabine Junginger

Institution: Lucerne University of Applied Sciences and Arts

Language: English

Topic: Innovative Approaches in Technology and Social Development

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Industry, innovation and infrastructure

Open Access status: gold

Estimated APC paid: $1,500