Work

Tensions and Dilemmas in Crisis Governance: Responding to Citizen Volunteers

Year: 2019

Type: article

Abstract: In the aftermath of a crisis situation, citizen volunteers play an important role by providing first aid and immediate relief. Little is known about how response organizations are successful in governing citizen volunteers. I propose that, due to the spontaneous and emergent nature of convergence by citizen volunteers on disaster sites, it matters how response organizations resolve governance dilemmas when engaging with citizen volunteers. I theorize that specific responses to governance dilemmas likely lead to successful governance outcomes. To illustrate the argument, I have conducted a multiple case study analysis of the Dutch response to the 2015-2016 refugee crisis.

Source: Administration & Society

DOI: 10.1177/0095399719836734

Author: Arjen Schmidt

Institution: Vrije Universiteit Amsterdam

Language: English

Topic: Disaster Management and Resilience

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Sustainable cities and communities

Open Access status: hybrid

Estimated APC paid: $3,650