Work

Is collaboration a better way to develop trust after opportunism? Distinguishing firm and boundary spanner opportunism

Year: 2019

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2019.02.018

Authors: Chun Zhang, Xu (Vivian) Zheng, Julie Juan Li

Institutions: University of Vermont, City University of Hong Kong

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funders: National Natural Science Foundation of China, National Institutes of Health

OpenAlex ID: W2939857192

FWCI: 2.104

Cites: 108

Cited by: 18

Related to: 10