Work

Customer Satisfaction Impact on Behavioral Intentions: The Case of Pizza Restaurants in Nablus City

Year: 2019

Type: article

Study design: Observational Study

Source: Journal of Quality Assurance in Hospitality & Tourism

DOI: 10.1080/1528008x.2019.1616040

Authors: Nidal Yousef Dwaikat, Saja Aziz Khalili, Samah Mohammad Hassis, Hala Sulaiman Mahmoud

Institutions: An-Najah National University, KTH Royal Institute of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2945161885

FWCI: 4.208

Cites: 52

Cited by: 28

Related to: 10