Work

Health and Wellbeing. Challenging Co-Design for Difficult Conversations, Successes and Failures of the Leapfrog Approach

Year: 2019

Type: article

Abstract: Conversations are an everyday element of health and social care practice, and improving them could lead to widespread positive impacts on care provision.We present three initiatives to improve difficult conversation through three case studies, each using co-design to produce tools for later use by practitioners.The approach taken is knowingly risky, as tools can be difficult to co-design and difficult to encourage others to use, leading to failures as well as successes.Alongside specific empirical insights from the case studies we discuss the benefits of co-designing flexible tools for ongoing use and adaptation by practitioners, and the implications of this approach for the sustainability and impact of co-design initiatives.

Source: The Design Journal

DOI: 10.1080/14606925.2019.1595439

Authors: Roger Whitham, Leon Cruickshank, Gemma Coupe, Laura Wareing, David Pérez

Institution: Lancaster University

Language: English

Topic: Innovative Approaches in Technology and Social Development

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: bronze

Funder: Arts and Humanities Research Council