Work

Considerations on explainable AI and users’ mental models

Year: 2019
Type: conference-paper
Abstract: As the aim of explaining is understanding, XAI is successful when the user has a good understanding of the AI system. This paper shows, using theories from the social sciences and HCI, that appropriately capturing and accounting for the user’s mental model while explaining is key to successful XAI.
Language: English
Open Access status: green
OpenAlex ID: W2950434563
FWCI: 1.06
Cites: 11
Cited by: 18
Related to: 10