Year: 2004
Type: article
Abstract: According to Heinrich v. Pierer, CEO at Siemens, "an e-business year is only three months long. If\nyou want to be a leader in this fast-paced world, you must be faster than the others. Just being on\nboard is by far not enough". The ability to be faster than others, however, is only relevant if it is\nlinked to management of key assets in the pursuit of continuous competitive advantage. The key\nasset of the present is knowledge and in the future it is likely to be continuous and timely\ninnovation based on effective management of knowledge assets. Most firms today, however, lack an\neffective Knowledge Management System. Although many companies have Management\nInformation Systems in place, this is only the first step in a knowledge-based company. Companies\nthat understand and actively manage the process of designing, developing and advancing effective\nKMS’ are likely to, in the words of Heinrich v. Pierer, "e-outperform competition and become\nleaders of the e-conomy". Using examples from a number of large multinational companies this\npaper proposes a phase model for the development of a global Knowledge Management System\nwith attention to pertinent policy and management issues in each stage.\n\nKeywords: Knowledge management system, phase-model, multinational corporation, management\nactions
Authors: Bo Bernhard Nielsen, Snejina Michailova
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: green
Funder: Copenhagen Business School
OpenAlex ID: W2955721852