Work

Evaluating service quality in automobile maintenance and repair industry

Year: 2019

Type: article

Study design: Observational Study

Source: Asia Pacific Journal of Marketing and Logistics

DOI: 10.1108/apjml-07-2018-0277

Authors: Nikunj Kumar Jain, Alok Kumar Singh, Kapil Kaushik

Institutions: Institute of Management Technology, International Management Institute

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2955898718

FWCI: 3.857

Cites: 90

Cited by: 27

Related to: 10