Work

Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?

Year: 2019

Type: article

Abstract: The present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employees in China. Results revealed that ingratiation, exemplification, and their interaction, were positively related to workload, and CCB played a mediating role in all these relationships. We discussed the theoretical and practical implications of this study.

Source: Frontiers in Psychology

DOI: 10.3389/fpsyg.2019.01726

Authors: Fang Liu, Irene H. Chow, Man Huang

Institutions: Guangzhou University, Hang Seng University of Hong Kong

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: gold

Estimated APC paid: $2,950

Funder: National Natural Science Foundation of China