Thinking Outside the Bus
Year: 2012
Type: preprint
Abstract: This is a short, accessible article that provides a synopsis of findings from the research titled “Tool Development to Evaluate the Performance of Intermodal Connectivity (EPIC)” in collaboration with UCLA Institute of Transportation Studies. This research has examined various factors that can substantially influence transit users’ perception of service quality at bus stops and trains stations, and also what factors transit managers think important to improve customers' satisfaction. Recently, the project has developed a tool for transit agencies to identify service quality improvements at transit facilities, which has been presented in the American Planning Association (APA) National Planning Conference in Los Angeles, April, 2012. Publications related to this research are listed under " FURTHER READING" on page 15.
DOI: 10.13016/m27s7hx16
Language: English
Subfield: Transportation
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W296312818
