Work

The role of service quality within Indonesian customers satisfaction and loyalty and its impact on Islamic banks

Year: 2019

Type: article

Study design: Observational Study

Source: Journal of Islamic marketing

DOI: 10.1108/jima-03-2017-0033

Authors: Nur Asnawi, Badri Munir Sukoco, Muhammad Asnan Fanani

Institutions: Universitas Islam Negeri Maulana Malik Ibrahim, Universitas Airlangga

Language: English

Topic: Islamic Finance and Banking Studies

Subfield: Accounting

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2963988301

FWCI: 33.17

Cites: 66

Cited by: 126

Related to: 10