Pay-for-Performance and Other Practices: Alternative Paths for Human Resource Management Effectiveness in Public Social Care Organizations
Year: 2019
Type: article
Abstract: Pay-for-performance has been widely adopted in the public sector to improve effectiveness and efficiency in service provision, which in turn positively affects employees’ satisfaction and commitment. Despite the presence of these initiatives in nearly every reform effort, limited concrete evidence of success has been highlighted. Through a fuzzy set qualitative comparative analysis on 17 social care organizations in Italy, the aim of this work is to contribute to the debate on human resources management practices in the public sector. Results suggest that pay-for-performance is effective when supported by other empowering practices. Furthermore, alternative combinations can produce the same positive effect on satisfaction and commitment.
Authors: Laura Mariani, Sabrina Gigli, Federica Bandini
Institutions: University of Bergamo, University of Bologna
Language: English
Subfield: Public Administration
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2967415757
