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서비스실패의 허용영역과 심각성 지각에 영향을 미치는 요인에 관한 연구

Year: 2016

Type: article

Study design: Observational Study

Authors: 옥정원, 윤대홍, 엄성원, 임선주

Language: Korean

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2967543249

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