Work

Customer value in Quick-Service Restaurants: A cross-cultural study

Year: 2019

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2019.102351

Authors: Martina G. Gallarza-Granizo, María-Eugenia Ruiz-Molina, Christopher Schlosser

Institutions: Universitat de València, Hochschule Bremen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Marketing Science Institute

OpenAlex ID: W2968047146

FWCI: 9.819

Cites: 64

Cited by: 57

Related to: 10