Work

Development of a Measure of Informal Workplace Social Interactions

Year: 2019

Type: article

Abstract: A measure of informal, non-task-related workplace social interactions that captures both the frequency of interactions and the positive affect that can accompany such interactions was developed and validated. In two samples of employees (N =188 and N = 315, respectively), the factor structure, reliability, and incremental predictive validity of the newly-developed measure were evaluated. Results support the anticipated two-factor structure, demonstrate strong psychometric properties, and reveal that the new measure explains additional variance in employee outcomes (job satisfaction and job-related positive affect). This newly-developed, 16-item scale provides a psychometrically sound measure for researchers and organizations to use in assessing, and potentially improving, two dimensions of workplace social interactions.

Source: Frontiers in Psychology

DOI: 10.3389/fpsyg.2019.02043

Authors: Carolyn J. Winslow, Isaac E. Sabat, Amanda J. Anderson, Seth A. Kaplan, Sarah J. Miller

Institutions: University of California, Berkeley, Texas A&M University, George Mason University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: gold

Estimated APC paid: $2,950