Work

Quest for quality

Year: 2019

Type: article

Study design: Observational Study

Source: Performance Measurement and Metrics

DOI: 10.1108/pmm-02-2019-0004

Authors: Dharmendra Trivedi, Atul Bhatt

Institution: Gujarat University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2976161502

FWCI: 1.753

Cites: 32

Cited by: 21

Related to: 10