Work

The Role Of Customer Service Through Customer Relationship Management (CRM) To Increase Customer Loyalty And Good Image

Year: 2019

Type: article

Source: International journal of scientific and technology research

Authors: I Gede Juanamasta, Ni Made Nopita Wati, Erna Hendrawati, Wiwin Wahyuni, Mira Pramudianti, Nugrahini Susantinah Wisnujati, Anindya Prastiwi Setiawati, Susetyorini Susetyorini, Umi Elan, Rusdiyanto Rusdiyanto, Denny Astanto, Bustanul Ulum, Susan Novitasari

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2979517148

FWCI: 18.94

Cites: 15

Cited by: 111

Related to: 10