Work

Factors for improving performance in ISO 9001 certified small- and medium-sized service enterprises

Year: 2019

Type: article

Study design: Observational Study

Source: The TQM Journal

DOI: 10.1108/tqm-05-2019-0141

Authors: Andrea Chiarini, Paola Castellani, Chiara Rossato

Institution: University of Verona

Language: English

Topic: Quality and Management Systems

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2980947333

FWCI: 4.614

Cites: 48

Cited by: 27

Related to: 10