The Practice of Public Engagement on Projects: From Managing External Stakeholders to Facilitating Active Contributors
Year: 2019
Type: article
Abstract: The premise of public engagement is to invite community members into the project’s decision-making processes. In project management research, public engagement is usually addressed under the umbrella of stakeholder management, which, although a useful perspective to adopt, has its limitations. In this article, a processual view is advocated, which treats public engagement as dynamic and emergent. Drawing on ethnographic data, we demonstrate how observing public engagement “in the making” helps explain the politics behind engagement efforts. This allows for conclusions to be drawn about the practice of engagement that reflects the evolving needs of stakeholders and how best to manage them.
Source: Project Management Journal
Authors: Vivien Chow, Roine Leiringer
Institutions: Loughborough University, University of Hong Kong
Language: English
Field: Decision Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W2986133193