HPWP (High Performance Work Practices) and Its Role on Promoting the Employee Performance in the Nigerian Hotel Industry
Year: 2019
Type: article
Abstract: The current study discusses the significance of High Performance Work Practices (HPWPs) and analyses its relevance to employee engagement and performance in Nigeria. Hotel employees with different background are interviewed and their views thematically analysed. Findings show that when employees feel more engaged with their jobs, they are more likely to support HPWPs, recognizing its importance and demonstrating creative performance. The relationship between HPWPs and performance outcomes is strengthened by managerial trust in employees’ capability and appreciation for work done. Research findings offer unique understanding of HPWPs and clarify its application efficiency in the hospitality industry. Implications are discussed.
Authors: Kikachukwu Odiaka, Kirk Chang
Institution: University of Salford
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W2993049870