Work

Building trust in public sector networks: The role of rhetoric and persuasion

Year: 2020

Type: article

Abstract: This study investigates how rhetoric is used to generate trust in public sector inter‐organisational networks. Drawing on evidence from a Local Safeguarding Children Board in England, where formal control systems were recognised to be insufficient to deal with the uncertainty inherent in the particular policy area, we explore how trustworthiness is negotiated amongst network partners through network leaders’ use of persuasive rhetoric. The main contribution that we bring to the existing literature is providing a description of the processes through which trust is generated in a public sector multi‐partner setting. Our findings suggest that these are established within a feedforward control framework within the given network setting.

Source: Financial Accountability and Management

DOI: 10.1111/faam.12229

Authors: Adina Iulia Dudau, Alvise Favotto, Georgios Kominis, Mariafrancesca Sicilia

Institutions: University of Glasgow, University of Bergamo

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: green

Funder: Chartered Institute of Management Accountants