Benefits of Negative Affective States
Year: 2020
Type: book-chapter
Abstract: Workers can have bad days at work. Frustration, sadness, and fear are naturally occurring emotions in daily work life (Bledow, Schmitt, Frese, & Kühnel, 2011; Weiss & Cropanzano, 1996) and they often depend on the occurrence of events at work such as frustrating interactions with customers, receiving negative feedback, or frequent interruptions (Ohly & Schmitt, 2015; Weiss & Cropanzano, 1996). In general, the affective repertoire of individuals is skewed toward negativity (Baumeister, Bratslavsky, Finkenhauer, & Vohs, 2001): four of the six basic emotions (fear, anger, disgust, sadness) are negative (Ekman, 1992), and workers report a greater variety in their negative emotions than in their positive emotions (e.g. Dasborough, 2006). Even though positive emotions happen more frequently at work, negative ones are more easily recalled and have a stronger effect on overall affective outcomes at work (Miner, Glomb, & Hulin, 2005).
Author: Antje Schmitt
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2997353034