Work

The Impact of Diurnal Preferences on Customer Satisfaction, Word of Mouth and Repurchasing: A Study in Indian College Online Shoppers

Year: 2020

Type: article

Study design: Observational Study

Source: Asia-Pacific Journal of Management Research and Innovation

DOI: 10.1177/2319510x19897455

Author: Larry Sau Kei Leung

Institution: Monash University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2999463543

FWCI: 3.512

Cites: 93

Cited by: 20

Related to: 10