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Technology readiness and usability of office automation system in suburban areas

Year: 2020

Type: article

Abstract: Readiness and usability issues are important attributes of an information system (IS) success. Currently, IS studies that have been assessing the issues in suburban areas are still limited. The purpose of this study was to measure the above-mentioned phenomena by combining the readiness and usability models. The proposed model consisted out 10 constructs with 25 indicators. The four constructs were from the readiness model and the six ones were the usability model. The 89 samples were collected using an online survey based on purposive random sampling. Partial least squares structural equation modeling (PLS-SEM) method with SmartPLS 3.2.8 was used for analyzing the data. The findings may have contributed to the IS research field, in terms of the readiness and usability issues on the IS use in a suburban area in Indonesia.

Source: TELKOMNIKA (Telecommunication Computing Electronics and Control)

DOI: 10.12928/telkomnika.v18i2.13355

Authors: Dwi Yuniarto, A’ang Subiyakto, Aedah Abd. Rahman

Institutions: STMIK Sumedang, Syarif Hidayatullah State Islamic University Jakarta, Asia e University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W3003290610

FWCI: 0.494

Cites:

Cited by: 6

Related to: 10