Work

A Link Between Attitudinal and Behavioral Loyalty of Service Customers

Year: 2020

Type: article

Study design: Observational Study

Source: Business Perspectives and Research

DOI: 10.1177/2278533719887452

Authors: Shivani Saini, Jagwinder Singh

Institution: Dr. B. R. Ambedkar National Institute of Technology Jalandhar

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3004608599

FWCI: 7.293

Cites: 44

Cited by: 62

Related to: 10