Work

Assessment of employees’ perceptions of service quality and satisfaction with e-business

Year: 2006

Type: article

Study design: Observational Study

Source: International Journal of Human-Computer Studies

DOI: 10.1016/j.ijhcs.2006.04.007

Author: Jung-Yu Lai

Institution: National Chung Hsing University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W3005111693

FWCI: 8.265

Cites: 62

Cited by: 53

Related to: 10