Work

The relations between IT work distribution, project benefits management and organizational performance

Year: 2019

Type: article

Abstract: In this paper we study the distribution of effort across IT development and maintenance activities, termed IT work distribution. We surveyed 88 Norwegian organizations as part of a longitudinal analysis including data for several decades. Between 1998 and 2018 we observe a stable pattern of IT work distribution with no increase in the amount of work that organizations put into value adding activities. Organizations that channeled much effort into value-adding activities reported significantly better realized benefits from their IT activities, a higher degree of competitiveness, and adopted IT project benefits management practices to a greater extent. We propose future studies to uncover causal relationships between our studied practices.

Source: NORA - Norwegian Open Research Archives

Authors: Knut Kjetil Holgeid, John Krogstie, Patrick Mikalef

Institutions: University of Oslo, Norwegian University of Science and Technology

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W3005164368

FWCI: 0.301

Cites: 52

Cited by: 1

Related to: 10