Work

E2.0 Post-Adoption: Extending the IS Continuance Model Based on the Technology-Organization-Environment Framework

Year: 2016

Type: article

Abstract: This paper extends the IS continuance model to improve our understanding of the determinants of E2.0 post-adoption. Our proposed research model incorporates four constructs into the IS continuance model: firm size, firm scope, subjective norms and competitive pressure based on the TOE framework. Results from a survey of customers of a leading E2.0 in China supported our model. We find that organizational and environmental context factors including subjective norms and competitive pressure significantly influence enterprises' intention to renew their E2.0 service. Perceived usefulness and satisfaction are no longer the strongest predicators of continuance usage in the context of enterprise system.

Source: Journal of the Association for Information Systems

Authors: Qiong Jia, Yue Guo, Stuart J. Barnes

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: green

Funders: National Natural Science Foundation of China, Natural Science Foundation of Jiangsu Province, National Office for Philosophy and Social Sciences, Fundamental Research Funds for the Central Universities

Awards: G3088214741, G3689482880, G7545068402

OpenAlex ID: W3005558468

FWCI: 0.808

Cites:

Cited by: 11

Related to: 10