Work

Measuring the Maturity Level of ITSM Using ITIL Framework

Year: 2019

Type: conference-paper

Source: International Conference on Informatics and Computing (ICIC)

DOI: 10.1109/icic47613.2019.8985879

Authors: Andri, Paulus, Hanes, Ng Poi Wong

Institution: Universitas Mikroskil

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Quality education

Open Access status: closed

OpenAlex ID: W3006156396

FWCI: 1.046

Cites: 3

Cited by: 8

Related to: 10