Work

How does digital technology impact on the co-production of local services? Evidence from a childcare experience

Year: 2020

Type: article

Abstract: IMPACTWhen designing technology to support the co-production of a public service, focusing on the functional role alone will limit the value of the exercise. This paper describes the design requirements of a digital platform for the co-creation of childcare in two different communities—a neighbourhood and a private organization. The paper will have value for anyone interested in understanding the possible impact of digital technology on co-creation of value in co-production activities for the co-design of public services.

Source: Public Money & Management

DOI: 10.1080/09540962.2020.1728066

Authors: Mattia Casula, Chiara Leonardi, Massimo Zancanaro

Institutions: Ca' Foscari University of Venice, Fondazione Bruno Kessler, University of Trento

Language: English

Topic: Innovative Approaches in Technology and Social Development

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: green

Funder: European Commission