Work

The business-to-business relationship: examining Sri Lankan telecommunication operators and vendors

Year: 2020

Type: article

Study design: Observational Study

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/jbim-06-2019-0303

Authors: S.W.S.B. Dasanayaka, Omar Al Serhan, Mina Glambosky, Kimberly Gleason

Institutions: University of Moratuwa, Higher Colleges of Technology, City University of New York, Brooklyn College, American University of Sharjah

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3008728909

FWCI: 3.512

Cites: 88

Cited by: 19

Related to: 10