Year: 2017
Type: article
Abstract: University counselling departments have seen a consistent rise in student demand for psychological services and with students who present with severe poor mental health.This increase has led to managers of university counselling services exploring creative and dynamic ways to respond to the changing needs of the university student. While universities have introduced a range of models to address student mental health and wellbeing, the University of the Sunshine Coast (USC) counselling team introduced a centralised same-day telephone triage service in response to student demand. The present article aims to discuss the process and outcomes of the new triage service.
Authors: Bratby, Karryn, Hull-Styles, Matthew
Institution: University of the Sunshine Coast
Language: English
Subfield: Psychiatry and Mental health
Field: Medicine
Domain: Health Sciences
Open Access status: green
OpenAlex ID: W3011512629