Work

Online Banking Service Quality: A South African E-S-QUAL Analysis

Year: 2020

Type: conference-paper

Study design: Observational Study

Source: Lecture notes in computer science

DOI: 10.1007/978-3-030-44999-5_19

Author: Mathias Mujinga

Institution: University of South Africa

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W3015514540

FWCI: 7.651

Cites: 28

Cited by: 23

Related to: 10