Work

Loyalty of young female Arabic customers towards recommendation agents: A new model for B2C E-commerce

Year: 2020

Type: article

Source: Technology in Society

DOI: 10.1016/j.techsoc.2020.101253

Authors: Rabab Ali Abumalloh, Othman Ibrahim, Mehrbakhsh Nilashi

Institutions: University of Technology Malaysia, Imam Abdulrahman Bin Faisal University, Duy Tan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Universiti Teknologi Malaysia

OpenAlex ID: W3015627633

FWCI: 14.66

Cites: 126

Cited by: 78

Related to: 10