Work

From theories of efficiency to specifications for assessment of the efficiency of municipal services

Year: 2018

Type: article

Abstract: This article presents issues related to assessment of the efficiency of municipal services from the point of view of both theories of efficiency available in literature and the specific features of municipal services. Many attributes of municipal services differ from those of other services. Therefore, to consider municipal services from the perspective of efficiency, the need to adopt separate assessment criteria arises. This article aims to present the prevailing trends in research regarding the assessment of the efficiency of municipal services within the context of theoretical considerations available in economic literature.

Source: European Journal of Service Management

DOI: 10.18276/ejsm.2018.27/1-15

Author: Agnieszka Kwarcińska

Institution: University of Szczecin

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Sustainable cities and communities

Open Access status: diamond

OpenAlex ID: W3019446130