Work-Related Communications After Hours: The Influence of Communication Technologies and Age on Work-Life Conflict and Burnout
Year: 2020
Type: article
Abstract: Organizations are increasingly utilizing communications technologies (CT) (e.g., smart phones, tablets) for the purposes of work-related communications after hours. Such technologies allow workers to instantaneously interact with clients and co-workers, accomplish work-related tasks at home or on the weekends, and access information across physical and temporal boundaries. However, researchers have suggested that use of CTs after hours can cause conflict between the work and life domains and can negatively impact employee well-being. Furthermore, due to age-related declines, older employees may be especially vulnerable to such outcomes. This aim of this study is to investigate the influence on age on the relationships between CT usage, work-life conflict, and burnout. Specifically, this study aims to explore whether older workers experience higher levels of work-life conflict and burnout due to CT usage when compared to younger workers. If these relationships are found to be meaningful, they can provide important implications for organizations on how to address after-hours work communications.
Author: Alison Loreg
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W3023287465