Work

The interplay between business and personal trust on relationship performance in conditions of market turbulence

Year: 2020

Type: article

Source: Journal of the Academy of Marketing Science

DOI: 10.1007/s11747-020-00722-6

Authors: Stephanie M. Mangus, Eli Jones, Judith Anne Garretson Folse, Shrihari Sridhar

Institutions: Baylor University, Texas A&M University, Louisiana State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3023644036

FWCI: 7.293

Cites: 73

Cited by: 53

Related to: 10