Work

An Investigation of Satisfaction and Loyalty in the Virtual Hospitality Environment

Year: 2005

Type: book-chapter

Study design: Observational Study

Source: Springer eBooks

DOI: 10.1007/3-211-27283-6_41

Authors: Nora Weber, Hilary Murphy, Roland Schegg, Jamie Murphy

Institution: The University of Western Australia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W30319209

FWCI: 4.966

Cites: 49

Cited by: 21

Related to: 10