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Towards an improved acceptability assessment model of innovative solutions in the design phase

Year: 2020

Type: article

Abstract: The development of innovative solutions that satisfy stakeholder needs and have successful selling is one of the main challenges of design processes. To estimate this success, the assessment of acceptability or acceptance of innovations has been the subject of multiple research studies and has led to different models that mainly concern the acceptance of the new technology in the usage phase. However, with regard to evolution in design, these models do not seem to be adapted. This paper proposes to characterize existing evaluation models by a literature review, reveals unexplored characteristics of acceptability evaluation and provides guidance for future research.

Source: International Journal of Business Information Systems

DOI: 10.1504/ijbis.2020.10029802

Authors: Linda Acosta Salgado, Eric BONJOUR, Auguste Rakotondranaivo

Institution: Équipe de Recherche sur les Processus Innovatifs

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: green

Funders: Université de Lorraine, Instituto Superior de Agronomia

OpenAlex ID: W3033055826

FWCI: 0.744

Cites: 162

Cited by: 5

Related to: 10