Work

Anxiety and gratitude toward the organization: Relationships with error management culture and service recovery performance

Year: 2020

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2020.102592

Authors: Xingyu Wang, Priyanko Guchait, Aysin Pasamehmetoglu

Institutions: Hong Kong Polytechnic University, University of Houston, Özyeğin University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W3036638330

FWCI: 12.7

Cites: 88

Cited by: 78

Related to: 10